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Xiamen to conduct star rating on residential property services

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Taiwan Straits Network December 31 (Straits Herald reporter Huang Libin and Shen Hualing) Starting next year, Xiamen will carry out star rating on residential property services, and will rank from one star to five stars according to the service level.

Yesterday morning, the Standing Committee of the 15th National People's Congress of Xiamen City held its 30th meeting. The director of the Xiamen Municipal Construction Bureau, Chen Jinliang, gave a presentation on "The Xiamen Municipal People's Government on" Improving the Owners' Conference and the Industry Committee System, and Improving the Property Management Work in Our City. " Report on the status of the "level" motion. He said that in view of the current property industry's entry barriers, credit management, industry self-discipline and administrative supervision, there are still many issues that need to be strengthened. Xiamen is adopting residential property service star rating and property industry credit evaluation. Strengthen supervision of property service companies.

Star rating for property services annually

The Herald reporter learned that the "Administrative Measures for the Evaluation of the Star Rating of the Property Service Quality of Residential Districts in Xiamen City" (hereinafter referred to as the "Measures") will be implemented from January 1 next year. The city's residential community property services are set to five levels, with the lowest one Stars, up to five stars.

According to the "Measures", Xiamen will focus on streets (towns) and communities, and will organize star ratings for residential districts in the city every year, and link star ratings to the credit evaluation of property companies and project managers. For the first time to apply for the star rating of real estate services, the test scores are implemented in a percentage system, of which 70% are expert ratings and 30% are street (town) ratings. Property projects that have reached one to three stars after the initial evaluation will be evaluated by the property administration department of the street (town) reporting area where the project is located. If the preliminary evaluation reaches four or five stars, the district real estate authority will conduct a re-evaluation and report the results of the re-evaluation to the municipal real estate authority for evaluation. After public announcement without objection, a star rating rating plate will be issued. The star rating nameplate shall be placed in a conspicuous place of the property project, subject to the supervision of the owner, and the unit or individual shall not change the hanging and posting position without authorization.

Awarded one star twice, suggest re-selection

For those with a rating of four stars or above, the village (resident) committee will recommend them to participate in various evaluation and evaluation activities. For those with a rating of one star and the property services fail to meet the standard, the daily supervision frequency will be increased and ordered. Real estate companies make corrections within a time limit; for two consecutive annual star ratings that are rated as one star and fail to meet the standard, the district real estate authority may send a reminder letter to the property service client, suggesting that the property be selected again. It is worth mentioning that the city's star rating of the residential property service quality achieves full coverage every year. In principle, the star rating should be completed in the first half of each year, and the selection of four-star and five-star can be extended until the end of July each year.

According to reports, in the next step, the Xiamen Municipal Government will also study and formulate a bidding mechanism for property management on the basis of star rating and credit evaluation, and promote the use of electronic methods for public bidding for residential projects on a unified platform to promote the survival of the fittest in the property market. Good atmosphere. Establish a credit management system for the members of the industry committee, set up the "red and black list" of the members of the industry committee, and push the credit evaluation results to the units where the members are located, praise the members listed in the "red list", and rank first in the evaluation Priority will be given to the public; members listed on the "black list" will be publicly announced, and the owner's assembly will decide whether to terminate the membership, further strengthen the supervision of the industry committee, and standardize the owner's autonomy mechanism.

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